
Supervisor Housekeeper
Company
At Marriott, we provide sophisticated spaces and experiences that keep the mind balanced, sharp and inspired. This hotel is managed by Interstate Hotels; the Global third-party management company of choice that operates over 450 franchised and independent hotels globally, working in partnership with the biggest brands in hospitality.
Ready to take the next step in your career and Go Beyond?
Interstate Hotels & Resorts are now looking for a Supervisor Housekeeper to join the team at Marriott Ghent.
Ready to take the next step in your career and Go Beyond?
Interstate Hotels & Resorts are now looking for a Supervisor Housekeeper to join the team at Marriott Ghent.
Tasks
A key member to the HK team, your key priorities will be to:
•Perform housekeeping duties, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction if necessary. Comply with special needs and requests of the guests, VIPs and repeat visitors.
•Handle complaints and special requests to achieve complete guest satisfaction.
•Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
•Check public areas, guest rooms/suites, equipment, linens are clean and in good repair.
•Educate and train all employees in compliance with governmental and safety regulations & brand standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
•Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents)
•Regular team meetings take place with all housekeeping employees
•Perform housekeeping duties, including making beds as well as vacuuming and cleaning guest suites to ensure guest satisfaction if necessary. Comply with special needs and requests of the guests, VIPs and repeat visitors.
•Handle complaints and special requests to achieve complete guest satisfaction.
•Manage day-to-day staffing requirements, plan and assign work and establish performance and development goals for employees. Provide mentoring, coaching and regular feedback to help manage conflict and improve employee performance.
•Check public areas, guest rooms/suites, equipment, linens are clean and in good repair.
•Educate and train all employees in compliance with governmental and safety regulations & brand standards. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
•Maintain proper inventory levels, managing cost per room for supplies and labor (example: bed & bath linen reuse and laundry operation). Maintain and order supplies and equipment in a timely and efficient manner while minimizing waste and maintaining “green” initiatives (example: container recycling and cleaning agents)
•Regular team meetings take place with all housekeeping employees
Profile
To be successful in this role, you will have experience within a similar role and have excellent communication skills, with the ability to plan and prioritise, organise, multi task, be flexible and adaptable. A positive attitude, enthusiasm and the ability to work without constant supervision is essential.
Offer
In return we have an industry leading salary and benefit package, including hospital insurance and meal vouchers. We pride ourselves on investing in your ongoing career development within this fantastic brand, working in partnership with Interstate Hotels & Resorts, the Global third-party management company of choice.
Solliciteren
Interested? Click APPLY - Housekeeping Supervisor to submit your application. Your dream job awaits...
At Interstate, we recognise that people are the heart of our business. As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.
Adres van de werkplek:
Marriott Ghent
Korenlei 10
Belgium, 9000 Gent
Statistics
Number of pageviews: | 1911 |
Company
Marriott Ghent Hotel
Publication date
09.05.2022
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