We are a leading hospitality group in the heart of Ghent, operating iconic hotels such as the Ghent Marriott, Residence Inn by Marriott, the newly opened Holiday Inn Express & Suites, and the soon-to-open Courtyard Ghent & Event Center.

The Ghent Marriott, located on the scenic Korenlei, is the flagship of our portfolio. The hotel features 150 luxury rooms, 9 versatile meeting spaces, and an award-winning riverside restaurant, Midtown Grill, Ghent’s premier steakhouse, known for its premium cuts and bold flavors.

Accessibility:

Ghent Marriott Hotel is located on the picturesque Korenlei in the heart of Ghent. You can reach us:

• On foot or by bike: close to the city center with nearby bike parking
• By public transport: just a 5-minute walk from the Korenmarkt tram stop
• By car: within walking distance of parking garages ‘Kouter’ and ‘Ramen’

You’ll be the first face our guests see – and the one they won’t forget. You ensure everyone feels immediately welcome and at home.

Your tasks are varied and impactful:

• Warmly welcome guests and assist them during check-in and check-out, following Marriott’s quality standards.
• Act as the go-to contact for questions, requests, or concerns – always with a listening ear and a solution-focused mindset.
• Share your knowledge of Ghent’s local hotspots, dining tips, and hidden gems.
• Take a commercial approach by actively recommending our hotel services.
• Carefully register feedback and complaints, and ensure swift, professional follow-up with your team.

In short: you’re the host, trusted contact, problem-solver, and ambassador of our hotel – all in one.

• A background in Hotel Management, Tourism, or similar, or relevant hospitality experience (e.g., front desk, reservations, customer service...).
• Preferably at least two years of experience in a hotel or hospitality setting.
• Experience with systems such as Opera, Protel, or Mews? Great! If not, we’ll teach you.
• Experience with international guests, VIPs, or repeat customers is a plus.
• Flexibility to work alternating morning, evening, or afternoon shifts, from Monday to Sunday.
• Fluency in Dutch and English. An additional language like French, German, or Spanish is a nice bonus.

We’re not looking for a perfect résumé – we’re looking for the right vibe. If you’re passionate about guest experience and attentive to every detail, you’ll fit right in.

At Ghent Marriott, you’ll work in a warm, professional setting within an international network. We invest in your development and ensure a positive working experience.

You’ll receive, among others:

• An attractive salary package
• Industry-leading DKV hospitalization insurance
• Full reimbursement of public transportation costs
• Meal and eco vouchers
• A flexible work schedule: we support a healthy work-life balance and adjust to each other’s needs. A non-traditional 9-to-5 can have its perks - pick up your kids from school, attend that Tuesday sports class, or enjoy free time while others work.
• Access to internal and external training opportunities
• Numerous career advancement options
• Exclusive hotel offers with employee discounts of up to 50%

Click this ‘Apply Now’ button. You’ll be redirected to the vacancy on our English-language job site, Aimbridge Hospitality. At the bottom of the page, you can easily upload your CV and details.

If we see a match, you’ll hear from us soon for an initial introduction.

Everyone welcome

We believe in the power of diversity. Whoever you are, wherever you're from – if you’re excited about this role, we encourage you to apply. We’d love to hear your unique perspective and experience.

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