What will you do?

• Welcome our guests: Provide a warm and professional welcome and ensure a smooth check-in and check-out experience.
• Create memorable experiences: Answer questions, handle guest requests and find appropriate solutions whenever needed.
• Be our local expert: Share recommendations on the best restaurants, attractions and activities in Ghent.
• Build guest loyalty: Recognize returning guests and Marriott Bonvoy members, making sure they feel valued through personalized service.
• Spot opportunities: Recommend room upgrades and additional hotel services when they can enhance the guest experience.
• Keep things running smoothly: Process reservations and payments accurately, maintain guest information and work confidently with digital systems.
• Work as one team: Collaborate closely with colleagues across departments, including Housekeeping and Food & Beverage, to deliver the best possible guest experience

Who are you?

• You have a genuine passion for hospitality and enjoy making guests feel welcome.
• You communicate confidently in English, both verbally and in writing. Knowledge of Dutch and/or French is a strong asset.
• You are friendly, professional and comfortable interacting with people from different cultures.
• You remain calm and solution-oriented when things get busy or a guest needs extra assistance.
• You work accurately, take responsibility and pay attention to detail.
• You are flexible, adaptable and a true team player.
• Previous hospitality experience or a degree in Hospitality Management is an advantage, but not a requirement.

• A permanent full-time contract of 38 hours per week.
• An international working environment where you meet guests from all over the world.
• A comprehensive training programme and opportunities for professional development.
• Career growth opportunities within Ghent Marriott Hotel and Marriott International.
• Access to the Marriott Explore Associate Discount Program, offering attractive rates at participating Marriott hotels.
• A dynamic and multicultural workplace where teamwork and personal development matter.
• Recognition for your contribution and the opportunity to create memorable guest experiences every day.

About us
We are a leading hospitality group in the heart of Ghent, operating iconic hotels such as the Ghent Marriott, Residence Inn by Marriott, Holiday Inn Express & Suites and Courtyard by Marriott. The Ghent Marriott, located along the scenic Korenlei, is the flagship of our portfolio. The hotel features 150 luxurious rooms, 7 versatile meeting spaces and an inviting bar beneath a stunning glass roof.

Accessibility
Ghent Marriott Hotel is located on the picturesque Korenlei in the heart of Ghent. You can reach us:

On foot or by bike: close to the city center with nearby bike parking
By public transport: just a 5-minute walk from the Korenmarkt tram stop
By car: within walking distance of parking garages ‘Kouter’ and ‘Ramen’

Ready to apply?
Click the ‘Apply Now’ button. You’ll be redirected to the vacancy on our English-language job site, Aimbridge Hospitality. At the bottom of the page, you can easily upload your CV and details.

If we see a match, you’ll hear from us soon for an initial introduction.

Everyone welcome
We believe in the power of diversity. Whoever you are, wherever you're from – if you’re excited about this role, we encourage you to apply. We’d love to hear your unique perspective and experience.