Are you flexible, service-minded, and comfortable working both day and night shifts? Do you enjoy welcoming guests while also taking responsibility when the hotel is at its quietest?

Holiday Inn Ghent is looking for a versatile Receptionist who combines part-time day and night shifts and becomes a trusted point of contact for our guests at any hour.

As a Receptionist, you are one of the first and last faces our guests see. During the day, you create a warm and professional welcome. During the night, you ensure peace, safety and smooth operations while the hotel sleeps. This varied role combines hospitality, responsibility, and independence.

Your responsibilities include:
Front Office & Guest Service

• Welcoming guests and handling check-ins and check-outs (day and night).
• Providing information about the hotel and the city of Ghent.
• Answering phone calls and emails professionally.
• Resolving guest questions, requests, and concerns efficiently.
• Handling payments and administrative tasks.
  
  Night Responsibilities
• Ensuring safety and quiet during night hours.
• Performing control rounds in and around the hotel.
• Monitoring access to the hotel.
• Preparing daily reports (occupancy, revenue figures, statistics).
• Supporting light operational tasks where needed.

General Support

• Collaborating with housekeeping, breakfast, and other departments.
• Helping ensure the lobby and reception area remain tidy and welcoming.
• Supporting bar service or small guest requests when required.

In short: you are host, problem-solver and reliable presence, both by day and by night.

• You remain calm, friendly and solution-oriented.
• You enjoy working independently but know when to align with colleagues.
• Night and weekend shifts are no problem for you.
• You're looking for a full-time or part-time job (38h or fewer).
• You speak fluent Dutch and English.
• Experience in hospitality, reception or security is a plus, especially night shift experience.
• You’re comfortable with computers or learn new systems quickly.
  
  A diploma is less important than your reliability, sense of responsibility and service-minded attitude.

• A permanent contract.
• A competitive salary package, including:
  * Hospitalization insurance (DKV)
  * Meal vouchers of €8 per worked day
  * Annual eco vouchers of €250
  * Staff discount in IHG hotels worldwide
• A flexible work schedule: we support a healthy work-life balance and adapt to each other’s needs. A non-traditional 9-to-5 schedule has its perks - pick up your kids from school, attend that Tuesday sports class, or enjoy free time while others are working.
• Growth opportunities through training with IHG, Aimbridge, and Horeca Forma.
• An open work atmosphere where you can be yourself, work with great colleagues, and enjoy your job.

Click the ‘APPLY NOW' button at the bottom of the page, you can easily submit your CV and details.

Do we see a match? Then you’ll hear from us soon for an initial interview.

About us
Holiday Inn Express & Suites opened at the end of 2024 in Ghent. The hotel is conveniently located along the E17 (exit U.Z. Ghent), with parking and good connections for bicycles, e-scooters, and public transport. We offer our guests a comfortable place just outside the city center – close to everything Ghent has to offer.

Easy Access
Our location is easily accessible, no matter where you come from. The hotel is located at Akkerhage 2B, 9000 Ghent, right by exit 9 (U.Z. Ghent) of the E17. Coming by car? Park worry-free in our spacious parking lot. Cyclists, scooter riders, or speed-pedelec users can easily reach us via safe and well-constructed cycle paths, with a convenient bicycle parking on site. Public transport also gets you here effortlessly: tram and bus stops are within walking distance, with smooth connections via De Lijn.

Everyone welcome
At Holiday Inn Express & Suites, we believe in the power of a diverse team. We welcome applicants from all backgrounds, identities, and experience levels. What matters to us? Your enthusiasm, talent, and the drive to create a welcoming place together where everyone feels at home.

Ready to make an impact?

We look forward to hearing from you!

>>>>>>APPLY NOW<<<<<<