Front Office Supervisor(m/f)
LIKE THE PRICE. LOVE THE DESIGN.
Motel One is the creator, and a champion of the budget design concept with currently more than 70 hotels in 10 countries. We believe in a unique combination of high-quality interiors, exclusive design, excellent service and outstanding city centre locations, all at an attractive price. Based in Munich, we are expanding all over Europe. Our number one goals are happy guests and an enthusiastic and dedicated team.
LIKE THE JOB. LOVE THE TEAM.
- Employee management & development
- Office activities & meetings
- Reception & guest contact
Features of the job
- Coordinate and manage staff in the Front Office Department upon coordination with line manager
- Conduct check-ins as well as accepting, processing and verifying reservations; also check for overbookings and available options
- Monitor cost budget and accommodation revenue budget
- Implement and update internal Motel One quality management system
- Be jointly responsible for conducting in-house coaching, cross-training and inducting new staff at the Front Office
What you should bring
If you’re good at giving people a warm welcome, enjoy hosting and have a passion for the hotel industry, then you’ve come to the right place. We would also expect you to enjoy working in multicultural teams and be prepared to work across different departments, so that our guests can have a pleasant stay.
Furthermore, you are open, you have good communication skills, a neat outer appearance, positive charisma and good manners. Your positive qualities also include a high level of quality awareness and service focus, and it’s your aim to keep developing.
You are happy to accept responsibilities, and it gives you pleasure to coach, challenge and encourage those who work with you. You have excellent social skills, you are an experienced leader, and you continually endeavour to develop and also to help your staff in their development.
- Incentive system for all employees
- Stylish dress code
- Employee rate in european Motel One hotels
- Customized trainings at our One University
- Social intranet for Motel One employees
Rue Royale 120 Brussel
Contactpersoon bij sollicitatie :
04 84 790 709
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