The well-known Radisson Blu Astrid Hotel is a stylish hotel right opposite Antwerp Central Station. With 247 rooms and 18 meeting rooms, it is one of the largest hotels in the city. In 'Made in Antwerp', the restaurant and bar, there is a pleasant bustle. Hotel guests, passers-by and business people can go there for a sumptuous dinner, a business lunch or a drink. Hotel guests can use the hotel's gym and swimming pool. During weekdays, the hotel mainly welcomes business guests and meetings, during weekends tourists and shoppers.

MAXIMISE GUEST SATISFACTION AND PROFITABITLITY BY MANAGING THE RESTAURANT

• Managing all activities of the restaurant
• Achieves restaurant revenue goals by executing marketing and sales strategies as established in the business plan
• Assists in the implementation of sales promotions and to take action to increase sales
• Greets and seats guests, and ensures that they receive prompt, courteous and efficient service
• Seeks actively to greet guests upon arrival and departure, and to be visible during their time in the restaurant
• Looks for creative ways to promote and execute strong guest relations activities and procedures with regular and VIP guests
• Ensures that restaurant premises, FF&E, silver, glass, porcelain etc. is clean and in good working order
• Checks regularly to ensure guests receive efficient, knowledgeable and courteous service, and high quality products
• Maximises guest satisfaction by communicating customer specifications to kitchen
• Ensures readiness and compliance in case of last minute changes to reservations

MANAGE RESTAURANT SERVICE STAFF

• Manages all restaurant service staff
• Utilises leadership skills and motivation to maximise employee productivity and satisfaction
• Challenges employees to achieve optimum revenue and service per employee
• Monitors department’s overall service, interaction with other departments, and team work daily, and takes action to improve

LAWS, REGULATIONS AND POLICIES

• Monitors and makes sure staff follows all applicable laws, especially in regards to food safety and sanitation, and alcohol regulations
  

• You are willing to work alternating shifts
• You already have experience in a restaurant
• 'Yes I Can'-attribute
• Eye for detail (quality conscious)
• Leadership skills
• Team-player
• Be stress-resistant
• Be goal-oriented
• Perfect command of the Dutch language and good knowledge of English is required

• You will work in a nice, structured environment

Radisson Blu Astrid Hotel
att. Kristel Lathouwers
Koningin Astridplein 7
2018 Antwerpen
t: 03/203.12.52
m: kristel.lathouwers@radissonblu.com

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