Hospitality is a universal language: it’s about warmth, care, and a personalised approach. It builds bridges, sparks connection, and creates lasting relationships.

For more than 25 years we’ve been providing a warm, welcoming experience to Eurostar travellers in stations, lounges and on board. Our hospitality knows no borders: currently spanning four countries,
our teams make customers from all walks of life feel right at home, adding thoughtful touches that make it a journey to remember.

Our secret ingredient? A human-focused approach that puts people first. Small but perfectly formed, we’re here to fuel our team’s passion for hospitality, bringing a local feel to an international industry.

The Lounge Attendant is at the heart of the customer experience. From delivering exceptional service to ensuring the lounge is consistently well-presented, this role requires a strong eye for detail and the ability to prioritise daily tasks while always keeping the customer at the centre of everything we do.

If you have bartending or cocktail experience, you will operate in a multi-functional role with varied responsibilities throughout the week. Some shifts will focus on customer service, while others will centre on crafting cocktails for guests.

The Lounge Attendant is an adaptable individual who can perform both functions to an exceptional standard, ensuring passengers enjoy a welcoming, friendly, and seamless environment.

• At least 2 years’ experience within a customer-focused environment
• Previous hospitality or catering experience is an advantage
• Ability to organise and prioritise daily tasks effectively
• Strong team player
• Excellent interpersonal and communication skills
• High standards of personal presentation and grooming
• Natural customer service mindset
• Willingness to work flexible hours: shifts operate on a variable roster between 05:15 and 22:00, including weekdays and weekends
• Experience in the catering/hospitality industry, with both practical and theoretical knowledge (bartending/mixology is a plus)
• Strong conversational English and French; Dutch is an asset

• Deliver excellent service and an outstanding customer experience to all lounge guests
• Manage passenger requests in a timely and efficient manner
• Maintain high standards of cleanliness with strong attention to detail
• Ensure front- and back-of-house duties are completed to company standards
  

If you feel your skills and experience would allow you to excel in this role, please apply by emailing your C.V and a cover letter to the following email address: christel.cabanier@momentumltd.eu

Or apply by using the button at the bottom of this page.