At Residence Inn by Marriott Ghent, we offer more than just a hotel stay. Designed for longer stays, our hotel is a true home away from home, where comfort, personal service, and flexibility are key.

As a Front Office Receptionist with F&B responsibilities, you are at the heart of the guest experience. You are the first friendly welcome, the helpful point of contact throughout the stay, and a visible presence in both Front Office and Food & Beverage operations. You enjoy variety, guest interaction, and working in a dynamic hotel environment where no two days are the same.

In this polyvalent role, you combine Front Office Reception duties with occasional support of the Food & Beverage-team, ensuring smooth operations and a warm, professional guest experience at all times.

Your responsibilities include:

Front Office

• You warmly welcome our guests and manage a seamless check-in and check-out process in accordance with Marriott quality standards.
• You serve as the primary point of contact for all guest inquiries and requests, professionally resolving concerns and feedback with a proactive, solution-oriented approach.
• You handle reservations, room allocations, and guest profiles in the property management system Opera.
• You drive guest experience and sales by actively promoting all hotel facilities and services.

Food & Beverage

• You assist in breakfast and bar service as required, ensuring a seamless experience for our guests.
• You serve food and beverages in a friendly and professional manner, upholding Marriott's hospitality standards.
• You maintain a clean, welcoming, and well-organized F&B environment at all times.
• You support the team during peak moments and special events to ensure high-quality service.

To succeed in this role, you are guest-driven, adaptable, and comfortable working in a dynamic hotel environment where service quality and flexibility go hand in hand. You enjoy taking ownership and contributing actively to both Front Office and F&B operations. You bring:

• Proven experience in Front Office, hospitality, or customer-facing roles (hotel experience is a strong asset).
• A genuine passion for hospitality and delivering a warm, personalized guest experience.
• Strong problem-solving skills, with the ability to independently handle guest requests, complaints, and unexpected situations in a calm and solution-oriented manner.
• The flexibility to combine Front Office and Food & Beverage duties, depending on operational needs.
• Strong communication skills in English; knowledge of Dutch and/or French is a valuable plus.
• A professional and composed attitude, even during busy moments or peak periods.
• A proactive, hands-on mindset with strong attention to detail.
• The ability to work independently while also being a reliable and supportive team player.
• Availability to work flexible shifts, including weekends.

You will join a professional yet warm environment at Residence Inn by Marriott Ghent, becoming part of a leading international hospitality group.

You can count on:

• A permanent contract (30h/week)
• A competitive salary, complemented by:
  * DKV hospitalization insurance
  * Meal vouchers (€8 per worked day)
  * Annual eco vouchers (€250)
  * Full reimbursement of public transport costs
• Attractive staff discounts within Marriott hotels worldwide
• A flexible work schedule supporting work-life balance
• Ongoing training and development via Marriott International platforms

You will thrive in a role that offers daily variety, high levels of responsibility, and clear opportunities for professional growth within a world-renowned hospitality brand.

Click APPLY here. You can easily upload your CV and leave your contact details. If we see a match, we will be in touch shortly to schedule an initial interview.

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About Residence Inn by Marriott Ghent

Residence Inn by Marriott Ghent is the first Residence Inn in Belgium and a key member of a prominent hospitality group in Ghent, alongside the Ghent Marriott Hotel, Courtyard by Marriott Ghent and Holiday Inn Express & Suites Ghent.

Our hotel features 105 spacious studios equipped with private kitchenettes, specifically designed for extended-stay guests who value comfort, space, and independence. We pride ourselves on creating a "home away from home" where global travellers can live, work, and relax without compromise.

Accessibility
Our location is easily accessible, no matter where you are coming from. Residence Inn is located at Akkerhage 2A, 9000 Ghent, right near exit 9 (U.Z. Gent) of the E17 motorway. Cyclists and those using scooters or speed pedelecs will find their way easily via safe and well-maintained cycling paths leading straight to the entrance, where a convenient bicycle storage area is available. Public transport also brings you to us effortlessly, as various tram and bus stops are within walking distance, offering smooth connections via De Lijn.

Everyone welcome
At Residence Inn by Marriott, we believe diverse teams create the best guest experiences. Regardless of your background, identity, or experience, if you are enthusiastic about this role, we warmly invite you to apply.

Residence Inn
AKKERHAGE 2a
9000 Gent