The Banquet Supervisor responsible for setting up for all Banquet events and Banquet Food & Beverage service, deals directly with the event organizer at site, ensure that the event order menu items prepared by kitchen are correct.

Manage a team:

• Assists in managing front-of-house operations and customer services to optimise outlet performance. He guides the staff in management of customers’ queries, and plans staff scheduling based on operational needs
• Assist management in hiring, training, scheduling, evaluating, and motivating and employees; and serve as a role model
• Support all co-workers and treat them with dignity and respect to reach common goals.
• Communicates with HR department needs in terms of extras, welcome the workers and brief the outsourced team about the event planning.

Supervise daily activities:

• Supervise service activities; monitor service protocol and internal rules; ensure quality and friendly customer service
• Responsible for the overall sanitation and cleanliness of the work areas, banquet rooms and storage areas as well as presentation of the service team
• Organize day to day needs (Stocks, staff, displays, …), use of FIFO, and cleanliness.
• Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance. Stand, sit, or walk for an extensive period of time.

Welcome guests and ensure smooth service:

• Meet and greet clients at arrival and give constant attention to customer wishes
• Provide guidance to service team; ensure good service flow;
• Keep kitchen team informed of the situation related to the service on a regular basis

After service:

• Control consumptions and invoicing of food and beverages are posted on Micros
• Help with stock control and communicate needs to the F&B Manager

In collaboration with the F&B Manager:

• Provide unique and creative ideas to enhance meetings & group experience.
• Responsible for consistently implementing the service standards procedures
• Participate to the inventory and stock control
  
  

The applicant should have the following qualifications and skills:

• Languages: English, French and/or Dutch.
• IT: Knowledge of Microsoft Office, Micros and Opera
• Neat and professional appearance
• High quality customer service, smiling and welcoming
• Excellent written and verbal communication skills
• Organized and strong attention to details
• Problem solving and initiative skills
• Team spirit, friendly
• Ability to stay calm and polite under pressure
• Flexible regarding tasks and schedule

• Salary 3.303,06€ (CAT VIII) gross/month.
• Meal vouchers à 7,00€/working day.
• Transport allowance
• Uniforms.
• Mobile phone
• Eco-Chèques 250,00€/year
• 13th month.
• 20 days holidays paid.

This company wishes to remain anonymous, applying is only possible via the button at the bottom of this page. The employer will then contact you.