Botanic Sanctuary Antwerp ***** Superior – A Leading Hotel of the World

In the heart of Antwerp, Botanic Sanctuary Antwerp opened its doors within a historic site dating back to 1238. This exceptional destination invites guests to experience an extraordinary combination of heritage, luxury, gastronomy and wellness.

To further strengthen our commercial strategy, we are looking for a Revenue & Business Intelligence Manager who will play a key role in maximizing revenue performance across the hotel while supporting data-driven decision making across departments.

• As Revenue & Business Intelligence Manager, you are responsible for developing and implementing the hotel’s overall revenue strategy while providing analytical insights that support strategic decisions across the business.
• You work closely with the Director of Sales & Marketing, the General Manager, and the commercial team to optimize pricing strategies, distribution channels, and business mix.
• Beyond traditional rooms revenue management, you will also support the hotel with data analysis and performance insights related to F&B revenue, event inventory, and broader commercial initiatives.
• You will support the Reservations and Events teams by providing data-driven pricing recommendations for incoming inquiries, ensuring both competitiveness and profitability while maintaining alignment with the hotel’s revenue strategy.

Key Responsibilities

• Revenue Strategy
  • Develop and execute the overall revenue management strategy of the hotel.
  • Optimize pricing, availability and distribution strategies across all market segments.
  • Manage room inventory and rate structures to maximize occupancy and profitability.
• Forecasting & Budgeting
  • Produce accurate weekly and long-term revenue forecasts.
  • Contribute to the annual budgeting process and monitor performance against targets.
  • Identify risks and opportunities based on booking pace, market trends and historical data.
• Market & Performance Analysis
  • Analyze key performance indicators such as ADR, Occupancy, RevPAR, RevPAR Index and Market Penetration.
  • Conduct competitive market analysis and monitor pricing strategies within the competitive set.
  • Provide regular insights and recommendations to the management team.
• Commercial Data & Business Intelligence
  • Support management projects through data analysis and reporting.
  • Translate data into actionable insights to support strategic decisions.
• Distribution & Systems
  • Manage distribution channels and ensure optimal positioning across OTA’s and direct channels.
  • Oversee configuration and optimization of revenue systems and booking platforms.
  • Ensure correct implementation of pricing strategies in operational systems.
• Reservations & Commercial Support
  • Support the Commercial team (Reservations, Events, Sales, Marketing) by providing pricing guidance and analytical insights
  • Provide guidance and training to strengthen revenue awareness within the team.
  • Assist the Reservations and Events teams with rate positioning and quoting requests to ensure competitiveness and profitability.
  • Contribute to aligning reservation practices and inventory management with the overall revenue strategy of the hotel.
  • Provide data-driven insights to support decision-making across the commercial departments.
• Leadership
  • Oversee the Reservations team and ensure the smooth and efficient operation of the department.
  • Closely monitor team performance, provide coaching and training where needed, and contribute to the continuous development of procedures and standards.
  • Through regular follow-up and guidance, you will help strengthen revenue awareness within the team and ensure that reservation practices support the overall commercial objectives of the hotel.
• Revenue Culture
  • Lead weekly Commercial meetings with the management team.
  • Promote a culture of revenue awareness and data-driven decision making across the hotel.

• Bachelor’s degree in Hospitality Management, Business, Data Analytics or similar.
• Minimum 4–5 years experience in revenue management or commercial analysis in the hospitality sector.
• Experience in luxury hospitality is a strong advantage.
• Strong analytical mindset and ability to translate complex data into actionable insights.
• Experience with hotel systems such as:
  o Opera Cloud
  o SynXis
  o Duetto (plus)
  o Onyx
  o SevenRooms
• Strong proficiency in Excel and data analysis tools.
• Excellent communication skills and ability to collaborate with multiple departments.
• Fluent in English and Dutch, French or German is a plus.
• Structured, analytical and proactive.
• Able to work independently while supporting a collaborative team environment.

• Working Conditions
  • Full-time position (38 hours per week)
  • The role can be partially remote if required.
  • Regular presence at the hotel is required for collaboration with operational teams.
  The position reports to the Director of Sales & Marketing and works closely with the General Manager.
• Our Offer
  • The opportunity to work in Antwerp’s first 5-star superior hotel, member of The Leading Hotels of the World.
  • A dynamic and ambitious team environment.
  • Competitive salary with extralegal benefits including:
  o meal vouchers
  o health insurance
  • Opportunities for professional development and growth.

Botanic Sanctuary Antwerp values the well-being and development of its employees. Regular feedback moments and team activities contribute to a positive and inspiring working environment.