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Guest service agent | Concierge


Sapphire House Antwerp will be the first Autograph Collection by Marriott opening Q1 2022. This historic building, dating from the 16th century, will once welcome guests in one of its 139 rooms and suites. This luxury lifestyle hotel is located adjacent to the magnificent Handelsbeurs where nowadays memorable meetings and conventions take place. Merchants and travellers from all over the world have been coming to Antwerp since the 16th century to trade in goods and gems, as from 2022, Sapphire House Antwerp will welcome these merchants (corporate) and travellers (leisure) once again. At Sapphire House, we combine the rich elements of Antwerp’s past with the 5* luxury of today.

Do you want to experience the entire process from a very exciting hotel opening?


  • Opening the front door for guests Loading and unloading luggage from the vehicles that the clients either come in or are leaving the Hotel.
  • Anticipate the needs of our Guests, inform them and provide them with sincere and targeted help and advice, in accordance with our standards and in collaboration with the departments concerned.
  • Ensure the quality of delivery of services related to requests from Hosts.
  • Maintain an excellent relationship with our Hosts, with confidentiality and discretion.
  • Make dining and other reservations for patrons, and obtain tickets for events
  • Carrying the guest’s laundry from the rooms to the laundry room Provide information about local features such as shopping, dining, nightlife, and recreational destinations.
  • Make travel arrangements for sightseeing and other tours.Receive, store, and deliver luggage and mail.
  • Receiving telephone calls that come to the front desk in the absence of the attendant
  • Respond to bell calls from guests either from the rooms or from where they are e.g. at the door.
  • Should the client require a wakeup call, the guest service agent needs to be on hand to book and make the call at the appropriate time


  • Working in a dynamicand experienced team
  • The chance to open a new hotel and help develop your own department
  • Marriott Employee Rate in over 7000 hotels!
  • OHG Employee Rate in all hotels of the Odyssey Hotel Group
  • Personal development, room for your ideas and creativity
  • Be part of the major growth that the Odyssey Hotel Group will experience
  • Multiple benefits: 13th month/ hospitalisatieverzekering


Interested? Please send your CV and recent photo to Anne Ludmann, Hotel General Manager

Or use the application button at the bottom of this page.


Aantal keer bekeken: 1362


Sapphire House Antwerp - Autograph Collection



Anne Ludmann